Hamburger restaurants

A&W Canada

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

3895 Innes Rd, Ottawa, ON K1W 1K9, Canada $10–20
3.8
1,342 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Located at 3895 Innes Rd in Ottawa, A&W Canada is a beloved fast food destination that masterfully blends classic Canadian flavors with a family-friendly dining experience. Specializing not only in hearty hamburgers but also offering a variety of breakfast items, chicken dishes, and fast food favorites, this location captures the essence of comfort food with a distinctly nostalgic touch.

When you step into A&W, you’re greeted with an inviting atmosphere that prioritizes cleanliness and attentiveness, as noted by many diners. The friendly and caring staff ensure that every order is handled with care, especially when dietary considerations are involved—a detail that many families truly appreciate. The restaurant’s layout may lean toward a practical fast-food style, but the genuine warmth from the team makes it feel cozy and welcoming.

The menu here is a celebration of taste and texture. Imagine biting into a freshly grilled chubby chicken sandwich, its crispy coating perfectly complemented by a smoky chipotle sauce that dances on your palate. For burger enthusiasts, the classic cheeseburger stands out, especially accommodating picky eaters or those with specific preferences—no ketchup, no problem, as the team swiftly caters to your needs without fuss. Side options like sweet potato fries offer a delightful contrast of sweetness and savoriness, even if sometimes a little extra crispiness is achieved. And for coffee lovers, A&W’s brew is notably smoother and more robust compared to other popular chains, brewed fresh upon your arrival to ensure that comforting aroma and rich flavor envelop your senses.

Whether you arrive in a large group or just a couple craving a quick, satisfying meal, the service shines through. Staff are not only efficient but genuinely kind, going the extra mile to replace orders when needed or create fresh cups of coffee to enhance your experience. Even during later hours, when the indoor dining area might close, the drive-thru remains a reliable spot for hot, fast food, offering flexibility without compromising taste or quality.

Ultimately, this A&W on Innes Road offers more than fast food—it delivers a heartfelt dining experience that respects individual needs and tastes, making every visit memorable. Whether it's the nostalgic Canadian comfort or the attentive service that pulls you back, it’s clear this location takes pride in feeding both the body and the spirit.

03 Notes from regulars

1,342 notes — the real pulse of the room.

3.8
Based on 1,342 verified notes
5 569
4 388
3 141
2 79
1 179
All Drive Through Wait Times Hash Brown Beyond Meat Burger Onion Rings Teen Burger Sweet Potato Fries Mozza Burger Coupon Polite Staff
Anne-Marie Merchand.
3 month ago
We were a large group who arrived at the Innes Road A&W on Saturday evening. The restaurant was clean and well stocked. Our group, which included several children, placed our orders. The young lady who took our orders was attentive and kind. Several of the orders had special dietary considerations and she was careful with those orders and how they were placed. The manager was close by to assist. We enjoyed our food and the whole experience.
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lehmonna zhen.
3 month ago
Our visit is very good today. My child ordered a cheese burger but forgot to mention no ketchup, so he just ate a few bites. The front lady was very kind to substitute for another plain cheese burger for him. We really appreciate her generosity.
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Ying Li.
4 month ago
Used the chubby chicken coupon on app, the server was super nice and friendly. Sweet potato fries is a bit over fried but still tasty, love the combination of yam fries and chipotle sauce, wondering if we can buy some. The restaurant itself is a bit gloomy and the garbage area seem to be disorganized.
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Peter Polgar.
4 month ago
My wife and I went for a visit to simply have a cup of coffee. I actually prefer A&W's coffee over Tim Hortons. The person serving us was very friendly, and even though there still was some coffee left in the container, she chose to make a fresh batch for us even though we were no other customers in the restaurant. Little things like that make all the difference. Good customer service and very friendly staff.
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Rochelle .l. Rochelle.
4 month ago
The indoors of the restaurant is closed but the drive thu was open. It was 9pm when we got there. So the atmosphere was inside car. Food was good hot and fast. Glad there we open, we were starving and its one of the only.places where we can get a lettuce wrapped burgers no bun style.
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Steven Couture.
4 month ago
While waiting for our order to be filled I’d ordered a spicy habanero no tomato When the guy at the front was filling the order, he caught the mistake and told someone in the back who responded with « just take it off » Some of the staff needs to be educated on food allergies
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Claude Guay.
5 month ago
Excellent breakfast, we went for the all canadian breakfast three eggs ... excellent friendly and fast service and always delicious
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Denis Levesque.
5 month ago
Was not keen on their onion rings which I normally love! But for some reason they tasted off. Even my wife didn't like hers. The burgers are OK. Teen burgers. Meat was dry. Way too much lettuce. It's not a salad. No photo since I never finished them.
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday (today) Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Finding the door

3895 Innes Rd, Ottawa, ON K1W 1K9, Canada

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Curbside pickup
  • Delivery
  • Drive-through
  • Onsite services
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Beer
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
  • No Table service
Amenities
  • Restroom
Atmosphere
  • Casual
  • Quiet
Crowd
  • College students
  • Groups
  • Tourists
Planning
  • No Accepts reservations
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Paid parking lot
  • Parking
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